Understand how customers engage with your product
See what buyers ask, what service teams look for, and how people interact with your AI-powered digital twin — across sales, support, training, and repair.
Product intelligence from every interaction
From real-time conversation classification to behavioral replay, learn what your customers care about, where they get stuck, and what drives them to act.
Conversation intelligence
Every customer interaction is automatically classified by AI — pricing questions, purchase intent, service requests, troubleshooting, and more — so you know what's driving engagement with your product.
Product attention analysis
See which parts of your product draw the most interest, whether customers are exploring on their own, following a guided walkthrough, or being directed by the AI agent.
Full session replay
Replay any approved customer session to see exactly how they explored your product — what they asked, what they inspected, and where the AI agent guided them — with a full interactive timeline.
Topic trends and buyer insights
See ranked topics across all customer sessions with AI-generated insights into what people are really asking about — so you can refine messaging, improve documentation, and close gaps in the experience.
